Gaining Traction and Building Culture
Just because they’re not your employees, doesn’t mean they’re not part of your combined workforce.
Our Partners have embraced the combined workforce mentality, creating culture and open communication with Professional partners and within Spa Space.
Some of our most successful partners have embraced certain practices that we want to share with you:
Create an inclusive culture
Professionals want to feel part of a team. By fostering an environment where Professionals feel connected, managers as a result will see an increases in commitment and consistency in availability.
Open Communication and Dialogue
Have an issue with a Professional? Encourage an environment of open dialogue. Professionals value your feedback an industry insights.
Direct Communication with Support
If you have continued communication issues, the Spa Space Support team is here to help. By being clear and direct in your communication, the team will be able to address the issues head on on your behalf.
Regularly Scheduled-Training
Want your Professionals to get trained in a specific Modality? Hydrafacial? Reiki? Having a cadence of regular enrichment sessions and trainings, will enhance the guest experience at your Facility.
Facility Standard One-Pagers
Communications of facility standards are important for your success and the success of your Professionals. Do you want your team to greet your guests a certain way? Set and communicate your expectations with them. Items like a welcome one-pager regarding your facilities standards is a great way to reinforce these goals.
Booking Best Practices
While Professionals can work when and where they want, we appreciate your regular Facilities insight, such as days that you may be lighter on availability and seasonal dips. These will better assist us in helping drive revenue to your facility during these lull times.
Facility Newsletters
Routine newsletters are s great way to continue your line of communication with both your Professionals and your guests. Have a New offering? New Manager? Feature this in your next communication send.
Team Meetings & Mixers
While not mandatory, we encourage you to set regular meetings with your team. These meetings allow for Professionals to request and provide feedback on your Facility. We also find that team events help build company culture, while increasing engagement within employees and contractors alike.
Open Houses for Potential Professionals
We recommend working with the Spa Space team to present open houses for potential Professionals. Every Wednesday at 6pm, for example! Welcome potential applicants into your Facility and let them learn more about you and your culture.
Want to learn more tips and tricks? Contact your Success Manager today!
Collaboration for Success!
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What You Can Expect From Spa Space:
- Technical Support and Customer Services Team Representatives
- Active Recruitment, Locally and Nationally
- Interview Coordination
- The Full Onboarding of Professionals
- Required Background Checks
- License Verification & Validation
- Insurance Verification & Validation
- Access to Trainings for End Users and Professionals
- A Login Portal to View Upcoming Appointments, Availability, Schedule, & Payments
- Consistent Digital Media Marketing Efforts
- The Activation of Local PR
- Consistent Profile Review and Oversight
- Real-Time Compensation
What We Need From You:
- Access to the Pre-Cleaned Facility for appointments and recruitment events
- Ability to provide signage and directional information to drive traffic
- Collaboration on marketing efforts to drive visibility
- Ability to conduct Open Houses for prospective Professionals
- Management of Facility Treatment Room Availability and profile
- Activation of the Spa Space Guest booking link your Facilities website
- Access to treatment tables and Salon stations
- Consistently working and safe equipment
- Access to linens + laundering of linens
- Disposable supplies (PPE and operational supplies)
470-236-5991
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